Shipping Information

Shipping Cost

Free Shipping on All Items

Free shipping on all items regardless of order amount.

Delivery Time

1

Payment Completed

We start preparing your shipment once the order is confirmed

2

Preparing for Shipment (1-2 days)

We pack and prepare your items for delivery

3

In Transit (1-2 days)

Your order is on its way via courier service

4

Delivered

Please confirm receipt in My Page once you receive your order

• Average delivery time: 2-3 days after payment completion (business days)
• Remote areas: Additional 1-2 days may be required
• No deliveries on weekends/holidays

Track Shipment

A tracking number will be issued once shipment begins.

  1. Go to My Page → Order History
  2. Find the tracking number for your order
  3. Click the tracking number for real-time delivery tracking

Change Shipping Address

Address changes are only possible during the Preparing for Shipment stage.

If you need to change your shipping address:

Contact Customer Service

Phone: 1588-0000
Email: support@kpopbeam.com

Important Notes

  • • Please enter accurate shipping information. We are not responsible for delivery delays due to incorrect information.
  • • Deliveries may be delayed due to force majeure events such as natural disasters or logistics disruptions.
  • • In case of absence, packages may be left in parcel lockers or with security.
  • • Re-delivery fees may be charged if packages are returned due to recipient absence.