Shipping Information
Shipping Cost
Free Shipping on All Items
Free shipping on all items regardless of order amount.
Delivery Time
Payment Completed
We start preparing your shipment once the order is confirmed
Preparing for Shipment (1-2 days)
We pack and prepare your items for delivery
In Transit (1-2 days)
Your order is on its way via courier service
Delivered
Please confirm receipt in My Page once you receive your order
• Average delivery time: 2-3 days after payment completion (business days)
• Remote areas: Additional 1-2 days may be required
• No deliveries on weekends/holidays
Track Shipment
A tracking number will be issued once shipment begins.
- Go to My Page → Order History
- Find the tracking number for your order
- Click the tracking number for real-time delivery tracking
Change Shipping Address
Address changes are only possible during the Preparing for Shipment stage.
If you need to change your shipping address:
Contact Customer Service
Phone: 1588-0000
Email: support@kpopbeam.com
Important Notes
- • Please enter accurate shipping information. We are not responsible for delivery delays due to incorrect information.
- • Deliveries may be delayed due to force majeure events such as natural disasters or logistics disruptions.
- • In case of absence, packages may be left in parcel lockers or with security.
- • Re-delivery fees may be charged if packages are returned due to recipient absence.